Library wiki
Record-control gap
The records that decide your claim are often held by someone else — employer payroll, HR absence data, insurer claim-file notes, DOA worksheets, and medical-review memoranda may never reach you unless you request them.
Where it is defined
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Evidence gap
The records that decide your claim are often held by someone else — employer payroll, HR absence data, insurer claim-file notes, DOA worksheets, and medical-review memoranda may never reach you unless you request them.