Library wiki
Review / ombud deadline tracked
After rejection, internal review and ombud complaint routes have strict deadlines. Readiness means review and ombud dates are recorded, diarised, and linked to the grounds you will raise — not left to memory once the rejection letter arrives.
Where it is defined
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Glossary
After rejection, internal review and ombud complaint routes have strict deadlines. Readiness means review and ombud dates are recorded, diarised, and linked to the grounds you will raise — not left to memory once the rejection letter arrives.