Review / ombud deadline tracked
After rejection, internal review and ombud complaint routes have strict deadlines. Readiness means review and ombud dates are recorded, diarised, and linked to the grounds you will raise — not left to memory once the rejection letter arrives.
Checklist item
Review / ombud deadline tracked
Evidence the workspace should capture
Rejection letter deadlines, review_deadline and ombud_deadline in profile, draft review grounds.